For extras claims, you can claim in person at most healthcare providers by swiping your member card - your CUA card should still work.
You can also claim via your phone using the CUA or see-u app or can claim online by logging into Member Services.
For hospital claims, any medical bills you receive should be submitted to Medicare along with a two-way claim form. This will then be sent to see-u for processing. All you will need to pay is your co-payment or excess.
Complaints info
see-u's parent company, HBF, has an excellent complaints record. According to the 2024 State of the Health Funds Report, HBF has 7.7% market share but only accounted for 3.7% of complaints received by the Commonwealth Ombudsman.
Why you can trust Finder's health insurance experts
You pay nothing. Finder is free to use. And you pay the same as going direct. No markups, no hidden fees.
You save time. We spend 100s of hours researching health insurance so you can sort the gold from the junk faster.
You can trust us. We say it like it is. We aren't owned by an insurer and our opinions are our own.
Nicola Middlemiss is a contributing writer at Finder, with a special interest in personal finance and insurance. Formerly a business and finance journalist, Nicola has written thousands of articles helping Australians better understand insurance and grow their personal wealth. She has contributed to a wide range of publications, including Domain, the Educator, Financy, Fundraising and Philanthropy, Insurance Business, MoneyMag, Mortgage Professional, Yahoo Finance, Your Investment Property, and Wealth Professional. Nicola has a Tier 1 General Insurance (General Advice) certification and a Bachelor's degree from the University of Leeds. See full bio
Nicola's expertise
Nicola has written 234 Finder guides across topics including:
Personal finance
Personal insurance, including car, health, home, life, pet and travel insurance
These General Terms and Conditions ("General Terms") apply to the game of chance identified as the "Competition" in the schedule of particulars for the Competition that explicitly references the General Terms ("Competition Schedule").
Finder is giving away a $250.00 Mastercard Gift Card on the first Monday of each month to one lucky member who checked their credit score in the prior month.
Join Finder today for free and get full access to your credit score and credit report, along with exclusives offers, newsletters and money-saving tips.
The Finder App is designed and owned by Finder Ventures Pty Ltd (“Finder Ventures”). The Finder App is operated by Hive Empire Pty Ltd (trading as finder.com.au) (“Finder”).
How likely would you be to recommend Finder to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
Very UnlikelyExtremely Likely
Required
Thank you for your feedback.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
Important information about this website
finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles
We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.
We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.
Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.
Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money.
When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.
Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.
We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.