The best home insurance for you will depend on your budget and personal circumstances. Our experts have chosen a bunch of picks that will suit a range of people, but these should only be used as a guide. You should always read the PDS to know if a product is a good fit for you.
Sick of bad customer service? Check out Youi. It won Finder's Customer Satisfaction Award, voted by over 6,000 Aussies, is one of the only insurers with really good online reviews and received very few complaints to AFCA for its size.
Youi won the Finder 2023 Customer Satisfaction Award. We asked 6,116 homeowners to rate their home insurer based on value for money, customer service, ease of application, features and benefits, and whether they would recommend the insurer to a friend.
Good if you want a cheap policy that comes with lots of optional add ons. You can add features like flood cover and accidental damage if you want or keep it basic and pay a lot less for cover compared to the majority of insurers.
Budget Direct was highly commended in the value category of the 2024 Finder Home Insurance Awards. We picked Budget Direct because it's one of the cheapest home insurers on the market, according to our research of 44 insurers, and offers lots of optional benefits so you can tailor the policy to your needs and budget.
To determine our award winners, we got 430 quotes for 44 home and contents insurance policies. We got quotes in every major state of Australia. We then scored each insurer based on 16 commonly covered features.
The final score was based on a combination of features and price. The value weighting was a 40/60 split of features and price.
QBE automatically covers flood damage. It's included in the 'insured event' storm, storm surge, rain, hail or flood. This makes claiming a little simpler. With most insurers, storms and floods are considered 2 separate insured events. This means if there is storm and flood damage to your home, you may need to pay 2 excesses – but not with QBE.
We looked at 44 home insurers and selected our top pick based on who offered all of the following benefits: flood cover (that is automatically included), temporary accommodation (including evacuation), debris removal and temporary storage.
We also looked at AFCA complaints data to see which insurers performed best.
Honey gives you $250 worth of smart sensors when you sign up. They alert you to avoidable mishaps like fire, water damage and theft. This is on top of really solid cover for fire, storm, theft and more.
We looked at 44 home insurers. Honey was the only insurer to offer home sensors when you take out a policy.
It also undoubtedly has the fastest sign up process. It uses third party data to estimate the rebuild cost of your home. If you've ever tried to calculate this yourself, then you probably already know how convenient a feature this is.
You get a lot for your money. Aus Post's policies are issued by QBE, one of the world's biggest insurers. Our research shows it's much cheaper though – a bit like getting a Michelin star meal for the price of a Big Mac.
Australia Post won the 2024 Finder Home Insurance Award for best comprehensive policy.
To determine our winners, we got 430 quotes for 44 home and contents insurance policies. We got quotes in every major state of Australia. We then scored each insurer based on 16 commonly covered features.
The final score was based on a combination of features and price. The comprehensive weighting was a 70/30 split of features and price.
Top 3 policies in Home insurance - Comprehensive
AAMI is hard to beat on price for new customers. It offers cheap home and contents cover with the essentials included, which is why it won the 2024 Finder Value Award.
AAMI won the 2024 Finder Home Insurance Award for best value policy.
To determine our winners, we got 430 quotes for 44 home and contents insurance policies. We got quotes in every major state of Australia. We then scored each insurer based on 16 commonly covered features.
The final score was based on a combination of features and price. The value weighting was a 40/60 split of features and price.
Top 2 policies in Home insurance - Value
Allianz is one of the biggest and most trusted insurers in the world. You get up to 30% no claim bonus – great if you've never made a claim – and really solid cover, including making your home more environmentally friendly if it's damaged.
Allianz was the only insurer we found to offer up to 30% no claim bonus.
We also included Allianz because of its track record as an insurer. It's one of the largest in Australia (and globally). In the latest financial period, it received fewer AFCA complaints compared to other very large insurers including AAI Limited and Insurance Australia Limited.
You've probably noticed that your home insurance has increased a lot in the last 12 months. (Our research shows it's gone up by 19% thanks to climate disasters and the cost of living crisis).
We do a lot at Finder, but we can't single-handedly fix the climate. We can help you keep prices down though.
That’s why our insurance team has hand-picked 7 home and contents insurance policies. They’re based on 2024 Finder Awards data, AFCA complaints, customer reviews and a bunch of other important factors, such as flood and bushfire cover.
All the policies can pay to repair your home and its contents if damaged by an insured event such as a fire, bushfire or storm. Not all cover floods though – we've highlighted which ones in each of our reviews.
Why you can trust our research
44 home and contents insurance policies analysed
6,100+ customers surveyed
430+ prices gathered
80+ hours of research
We've had a leak in our home before, and even though repairs were covered by insurance, fixing the actual issue fell to us – which cost over $16,000. So, the home sensor pack Honey sent us gave us extra peace of mind that we don't have any sneaky leaks or hidden issues.— Sarah Megginson, Personal finance expert and Aussie homeowner
Want to know what people actually feel about their insurer? We asked over 6,000 Australians (6,116 to be exact) to rate their home insurance provider based on value for money, ease of application and customer service.
| Brand | Overall satisfaction rating |
|---|---|
 | ★★★★★ 4.39/5 |
 | ★★★★★ 4.30/5 |
 | ★★★★★ 4.30/5 |
 | ★★★★★ 4.25/5 |
 | ★★★★★ 4.23/5 |
 | ★★★★★ 4.20/5 |
 | ★★★★★ 4.17/5 |
 | ★★★★★ 4.12/5 |
 | ★★★★★ 4.12/5 |
 | ★★★★★ 4.05/5 |
We've also researched and reviewed a bunch of home insurance companies to help you decide.
If the brand you're looking for isn't here, check out our directory.
You pay nothing. Finder is free to use. And you pay the same as going direct. No markups, no hidden fees.
You save time. We spend 100s of hours researching home insurance so you can sort the gold from the junk faster.
You can trust us. We say it like it is. We aren't owned by an insurer and our opinions are our own.
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